Conference stream five: Ambulance volunteering in 2025 – exploring innovation and new trends

Session Information

During this session, we will share some of the latest trends and innovations in ambulance volunteering.

This includes an insight into the Community Welfare Responder role in Wales, how volunteering can reduce health inequalities, and how new data insights are providing us with greater awareness of the value and impact of volunteering.

This will include a focus on how volunteers can support the three key strategic shifts of hospital to home, analogue to digital, and treatment to prevention as anticipated in the upcoming NHS 10 year plan.

[View presentation slides]

Session Speakers

Jenny Wilson

Jenny Wilson

National Volunteer Manager
Welsh Ambulance Services University NHS Trust

Joe Crook

National Ambulance Volunteer Lead
Association of Ambulance Chief Executives (AACE)